SAFE PLAY
Responsible Gaming

Play Smart.
Stay in Control at 7u7u7.

7u7u7 is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. Our responsible gaming tools give you full control over your spending, time, and account — because gambling should always be entertainment, never a burden.

18+ Age Requirement
24/7 Support Available
Instant Self-Exclusion
Free All Safety Tools
18+ only — Gambling involves financial risk
Deposit Limits

Set daily, weekly, or monthly deposit limits directly from your account settings. Limits take effect immediately when reduced, and any increase requires a 72-hour cooling-off period before it applies.

Session Time Limits

Define the maximum amount of time you want to spend in a single gaming session. Once your limit is reached, you will receive a clear on-screen notification and be logged out automatically if you do not respond.

Time-Out / Cool-Off

Take a short break from the platform for 24 hours, 7 days, or 30 days. During a time-out period, your account is temporarily suspended. You cannot log in, deposit, or place bets until the period expires.

Self-Exclusion

Request a long-term self-exclusion of 6 months, 1 year, 2 years, or permanent closure. Self-exclusion is enforced immediately and cannot be reversed before the selected period ends — no exceptions.

Reality Checks

Enable regular pop-up reminders that display how long you have been playing and your net win/loss for the session. Reality checks are available at 15-minute, 30-minute, and 60-minute intervals.

24/7 Support

Our dedicated support team is available around the clock via live chat to assist with any responsible gaming concern. If you feel gambling is negatively affecting your life, reach out — we are here to help, not to judge.

Section 1

Our Commitment to Safe Gambling

At 7u7u7, responsible gaming is not a checkbox on a compliance form — it is a core part of how we build and operate our platform for players across Bangladesh. We believe that gambling, when approached with awareness and clear boundaries, can be a source of genuine entertainment. Our goal is to ensure every player who visits 7u7u7 has the tools, information, and support they need to keep it that way.

We operate as an offshore gaming platform serving the Bangladesh market. While we are not regulated by any Bangladeshi government authority, we hold ourselves to a high standard of player protection. All accounts on 7u7u7 are strictly restricted to players aged 18 and above. Every responsible gaming tool on our platform is free to use, takes effect without delay, and is designed to put control firmly in your hands.

Responsible gaming at 7u7u7 is built around three principles:

  • Transparency: We show you clear data about your spending, session time, and gameplay history so you can make informed decisions.
  • Control: Every player can set binding limits on deposits, session length, and access — with no pressure and no delay when tightening restrictions.
  • Support: Our team is trained to assist players who feel they may be developing unhealthy gambling habits, and we maintain a list of professional support organisations for those who need additional help.
Remember: Gambling is entertainment, not a strategy for making money. Never gamble with funds you cannot afford to lose. If gambling stops being fun, it is time to use our self-exclusion tools or speak with a professional support service.
Section 2

18+ Age Restriction

Access to the 7u7u7 platform is strictly limited to individuals who are 18 years of age or older. This is an absolute rule with no exceptions. Bangladesh law does not permit gambling by minors, and 7u7u7 is fully committed to enforcing this restriction at every stage of the account lifecycle.

During the registration process, all players are required to confirm they are aged 18 or above. Where we have reasonable grounds to suspect that a registered account belongs to a person under 18, we will suspend the account immediately pending identity verification. Any winnings generated by a minor's account will be forfeited and the account permanently closed.

Age Verification Process

7u7u7 reserves the right to request proof of age from any player at any time. Acceptable documents for age verification include:

  • Bangladesh National Identity Card (NID)
  • Valid passport
  • Driving licence showing date of birth
  • Birth certificate (for accounts where age is borderline)

Players who fail to provide satisfactory proof of age when requested will have their accounts suspended until verification is complete. Withdrawal of funds will not be processed until age verification is confirmed.

Under 18? If you are under 18 years of age, you must not register or attempt to use the 7u7u7 platform. If you have discovered that a minor has accessed this site using your details, contact our support team at [email protected] immediately so we can close the account.
Section 3

Safe Play Tools

7u7u7 provides a comprehensive suite of responsible gaming tools, all available free of charge from within your account settings. These tools are designed to give you meaningful, enforceable control over how you engage with the platform. Below is a full overview of what is available and how each tool works.

Tool Description Available Intervals Status
Deposit Limit Cap your total deposits over a defined period. Reductions apply immediately; increases require 72-hour cooling-off. Daily / Weekly / Monthly Available
Loss Limit Set a maximum net loss threshold. Once reached, you cannot place further bets until the period resets. Daily / Weekly / Monthly Available
Wager Limit Restrict the total amount you can wager (bet stakes, not net losses) within a given period. Daily / Weekly / Monthly Available
Session Time Limit Automatically log out after a set session length. A warning notification appears 5 minutes before your limit is reached. 30 min / 1 hr / 2 hr / Custom Available
Reality Check Periodic pop-up showing session duration and net result, prompting you to decide whether to continue playing. 15 min / 30 min / 60 min Available
Cool-Off / Time-Out Temporarily suspend your account. Login, deposits, and betting are blocked for the selected duration. 24 hr / 7 days / 30 days Available
Self-Exclusion Long-term or permanent account block. Cannot be reversed before the period ends. Marketing communications are also stopped. 6 mo / 1 yr / 2 yr / Permanent Available
How to access these tools: Log in to your 7u7u7 account and navigate to Account Settings > Responsible Gaming. All tools are listed there with simple controls. If you have difficulty locating the settings, our live chat support team can walk you through the process — available 24 hours a day, 7 days a week.
Section 4

Recognising Warning Signs

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs are commonly associated with gambling that has moved beyond healthy entertainment. If several of these descriptions apply to your experience with 7u7u7 or any other gambling platform, we strongly encourage you to use our self-exclusion tools and seek professional support.

Spending more money on gambling than you originally intended or can afford to lose.

Chasing losses — continuing to gamble after a losing session in an attempt to win the money back.

Borrowing money, selling possessions, or taking loans to fund gambling activity.

Neglecting work, family, relationships, or personal responsibilities because of time spent gambling.

Feeling anxious, irritable, or restless when not gambling, or when trying to cut back.

Lying to family members or friends about the frequency or amount of your gambling.

Gambling as a way to escape stress, depression, anxiety, or personal problems.

Failed attempts to set limits or stop gambling, despite genuinely wanting to do so.

You are not alone: Problem gambling is a recognised condition that affects people from all walks of life. Seeking help is a sign of strength. 7u7u7 support staff are trained to assist players experiencing gambling-related difficulties — contact us at [email protected] or via live chat any time.
Section 5

Self-Exclusion: Step by Step

Self-exclusion is the most powerful responsible gaming tool available on 7u7u7. When you self-exclude, your account is immediately blocked for the selected period. You will not be able to log in, make deposits, place bets, or receive marketing communications during the exclusion. The self-exclusion cannot be reversed or shortened before the selected end date — this is intentional, to provide a genuine break rather than a temporary inconvenience.

01
Log In

Sign in to your 7u7u7 account using your registered credentials.

02
Go to Settings

Navigate to Account Settings and select the Responsible Gaming tab.

03
Choose Duration

Select your self-exclusion period: 6 months, 1 year, 2 years, or permanent.

04
Confirm

Review and confirm your choice. The exclusion takes effect immediately and a confirmation email is sent.

Unable to Log In?

If you are unable to access your account and wish to self-exclude, contact our support team directly via live chat or email at [email protected]. Provide your registered username or mobile number and request self-exclusion. Our team will action the request on your behalf within 1 hour, 24 hours a day.

Important: Self-exclusion on 7u7u7 applies only to the 7u7u7 platform. If you wish to restrict access to online gambling more broadly, we encourage you to also contact other platforms where you hold accounts and to explore national blocking tools available in Bangladesh.

Pending Balances During Self-Exclusion

Any available balance in your 7u7u7 account at the time of self-exclusion will be held securely. You may contact our support team to request a withdrawal of your available balance. Withdrawal requests during a self-exclusion period are processed manually and may take 3–5 business days. Bonuses that have not yet met wagering requirements will be forfeited upon self-exclusion.

Section 6

Support Resources

If you feel that gambling is causing harm to your finances, relationships, or mental health, professional support is available. The following organisations provide counselling, guidance, and treatment for individuals and families affected by problem gambling. All services listed are free or low-cost and are available to players in Bangladesh.

Kaan Pete Roi (Bangladesh)

Bangladesh's leading emotional support and crisis counselling helpline. Available for individuals experiencing distress related to financial pressure, gambling, or mental health. Callers can speak confidentially with trained counsellors.

National Mental Health Helpline (Bangladesh)

The Government of Bangladesh operates a national mental health support service. Individuals experiencing addiction-related difficulties, including gambling, can access free referrals to local counselling and treatment services.

Gamblers Anonymous (International)

A global peer-support network for people with gambling problems. Gamblers Anonymous follows a 12-step programme model and offers meetings both in-person and online, making it accessible to players in Bangladesh who prefer peer-based support.

7u7u7 Responsible Gaming Team

Our in-house responsible gaming team is available 24/7 via live chat. They can help you activate limits or exclusions, explain your options, and refer you to professional support organisations appropriate to your situation in Bangladesh.

Seeking Help is the Right Move: There is no shame in recognising that gambling has become a problem. Millions of people around the world have successfully addressed gambling-related harm with the right support. The sooner you reach out, the sooner things can improve. Contact 7u7u7 support or one of the organisations above today.
Section 7

Protecting Minors

Preventing underage access to the 7u7u7 platform is one of our highest priorities. While our age verification processes are designed to catch underage registrations at the point of account creation, we recognise that no automated system is infallible. We therefore ask all adult players who share a household with children to take additional steps to prevent minors from accessing their 7u7u7 accounts.

Practical Steps for Parents and Guardians

  • Never share your 7u7u7 login credentials with children or teenagers, even for unrelated purposes.
  • Log out of your 7u7u7 account completely when your session is finished, especially on shared devices.
  • Use a strong, unique password on your 7u7u7 account that a child cannot easily guess.
  • Enable device-level parental controls on computers, tablets, and smartphones that children use regularly.
  • Consider using third-party content filtering software that can block access to gambling websites at the network level.
  • Have open conversations with teenagers about the risks of gambling, the legal age requirement, and why these rules exist.

Parental Control Software

A number of free and low-cost parental control tools are available that can help restrict access to gambling websites at the device or network level. These tools can be configured to block entire categories of websites or specific domains, providing an additional layer of protection beyond platform-level age verification. Common options include built-in controls in modern Android and iOS operating systems, as well as third-party filtering solutions available for home routers.

Report Underage Access: If you suspect that a minor has accessed the 7u7u7 platform using your account or anyone else's account, report it to us immediately at [email protected]. We will investigate and take appropriate action, including account suspension, within 24 hours of receiving your report.
Section 8

Contact Our Team

If you have any questions about the responsible gaming tools available on 7u7u7, want to activate a deposit limit or self-exclusion, or are concerned that gambling is having a negative impact on your life or the life of someone you know, please do not hesitate to get in touch. Our support team is trained to handle responsible gaming queries with care, discretion, and without judgement.

Email (plain text — not a clickable link):
[email protected]

Subject line to use for responsible gaming requests:
RESPONSIBLE GAMING — [Your Username] — [Type of Request]

Support Hours:
24 hours a day, 7 days a week. Live chat responses average 2–5 minutes. Email responses for responsible gaming matters are prioritised and handled within 1–3 hours during peak periods.

We take these requests seriously. Responsible gaming support requests are handled by a dedicated team member, not a general support queue. If you use the subject line format above, your request will be escalated automatically and actioned within 1 hour, regardless of the time of day or day of the week.

Feedback on Our Responsible Gaming Programme

7u7u7 is committed to continuously improving its responsible gaming offering. If you have suggestions for tools, resources, or information that you feel would make our platform safer, we welcome your feedback. Send your suggestions to [email protected] with the subject line RESPONSIBLE GAMING FEEDBACK. All submissions are reviewed by our product and compliance teams on a monthly basis.

Ready to Play Responsibly?

Enjoy 7u7u7 — On Your Terms

Set your limits, play within your means, and explore everything 7u7u7 has to offer — cricket betting, live casino, slots, and more — all with the full suite of responsible gaming tools active on your account.

18+ only — gambling involves financial risk — play responsibly