7u7u7 Privacy Policy
& Data Protection

7u7u7 collects personal data from players in Bangladesh through several channels: at account registration, during identity verification, through your use of the platform, and via technical mechanisms such as cookies and server logs. The categories of data we collect, and the lawful basis for collecting each category, are set out below.

Registration Data

When you create an account on 7u7u7, we collect the information you voluntarily provide in the registration form. This typically includes your full legal name, date of birth, email address, mobile phone number, and your preferred payment method. This data is collected on the lawful basis of contract performance — it is necessary for us to provide you with a player account.

Identity Verification Data

To comply with our anti-money laundering (AML) obligations and to verify that all players are aged 18 or above, 7u7u7 may request copies of identity documents. These may include a National Identity Card (NID), passport, driving licence, or utility bill for address verification. Document images are processed and stored securely and are never shared with third parties beyond those directly involved in the verification process.

Financial Transaction Data

When you make a deposit or withdrawal, we collect transaction records including the payment method used, the transaction amount in BDT or cryptocurrency, timestamps, and reference numbers. For mobile money transactions via bKash, Nagad, Rocket, or Upay, we store the mobile wallet number associated with the transaction. We do not store full card numbers — where card payments are supported, only the last four digits and expiry date are retained.

Gameplay and Wagering Data

We record your gameplay activity on the 7u7u7 platform, including bets placed, games accessed, session durations, wins and losses, and bonus activations. This data is used for account management, responsible gaming monitoring, dispute resolution, and fraud detection. It is not used for profiling or marketing to third parties.

Technical and Device Data

Our servers automatically collect certain technical data when you access the 7u7u7 platform. This includes your IP address, browser type and version, operating system, device type, screen resolution, language settings, referring URL, and page interaction timestamps. This data is used for security monitoring, fraud prevention, and platform performance optimisation.

7u7u7 uses personal data for clearly defined purposes only. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The following list describes every material use of your personal data on the 7u7u7 platform.

• Account creation and management: Processing your registration, verifying your identity, maintaining your account balance, and providing access to the 7u7u7 platform's full range of services including sports betting, live casino, slots, and crash games.
• Payment processing: Executing deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, USDT, BTC, ETH, and other supported methods. Verifying that payment methods are registered in your name to prevent third-party financial abuse.
• Age and identity verification: Confirming that all registered players are aged 18 or above as required by our responsible gaming obligations and our offshore gaming licence conditions.
• Fraud prevention and security: Monitoring account activity for signs of fraudulent behaviour, money laundering, multiple-account abuse, and automated betting tool usage. Flagging suspicious transactions for review.
• Responsible gaming: Monitoring gameplay patterns to identify potential signs of problem gambling and to enforce any deposit limits, cool-off periods, or self-exclusion requests you have set on your account.
• Customer support: Responding to your queries, resolving disputes, processing account closure requests, and maintaining records of your interactions with the support team for quality assurance purposes.
• Legal compliance: Meeting our obligations under applicable offshore gaming regulations, AML legislation, and any court orders or law enforcement requests we may receive.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the performance, security, and user experience of the 7u7u7 platform. No individual player is identifiable in this analysis.
• Promotional communications: Where you have opted in to receive marketing communications, sending you information about relevant promotions, bonuses, and seasonal offers. You may opt out at any time by contacting support or adjusting your account notification settings.

7u7u7 uses a minimal set of cookies and similar tracking technologies to operate the platform securely and to understand how players interact with the site. We do not use advertising cookies, behavioural tracking pixels, or third-party retargeting technologies.

What Are Cookies?

Cookies are small text files that a website places on your device when you visit. They are widely used to make websites function correctly, to remember your preferences, and to provide site operators with basic analytics. Cookies cannot execute code or carry viruses.

Cookies We Use

Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies at the individual domain level. Please be aware that disabling strictly necessary or security cookies will prevent you from logging in to your 7u7u7 account and using core platform features. Instructions for managing cookies in popular browsers are available through each browser's help documentation.

7u7u7 does not sell, rent, or trade your personal data. We share data only with the limited categories of third parties described below, and only to the extent strictly necessary to deliver the service or meet a legal obligation.

• Payment processors: bKash, Nagad, Rocket, and Upay receive only the transaction data they require to process your deposit or withdrawal. Cryptocurrency transactions are broadcast to the relevant blockchain network in accordance with standard on-chain protocols.
• Identity verification providers: Where third-party Know Your Customer (KYC) services are used to verify identity documents, those providers receive only the document data necessary for the verification check. All verification partners are contractually bound to process data solely for verification purposes.
• Game software providers: Game studios such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming operate game engines on the 7u7u7 platform. These providers receive a pseudonymous player identifier and game session data. They do not receive your name, payment details, or contact information.
• Fraud and AML screening services: Transaction data may be passed to third-party fraud detection and AML monitoring tools that assist 7u7u7 in meeting its legal compliance obligations. These services are contractually prohibited from using your data for any other purpose.
• Legal and regulatory authorities: 7u7u7 will disclose personal data to law enforcement agencies, courts, or regulatory bodies where required to do so by a valid legal order, court injunction, or regulatory directive. Where legally permissible, we will notify you of such a disclosure.
• Cloud infrastructure providers: The 7u7u7 platform is hosted on secure cloud infrastructure. Infrastructure providers have access to encrypted server data only to the extent required to maintain platform uptime and security. They are bound by strict data processing agreements.

International Data Transfers

Because 7u7u7 operates as an offshore gaming platform, some data processing activities may involve servers or service providers located outside Bangladesh. Where data is transferred internationally, 7u7u7 ensures that appropriate contractual safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy.

7u7u7 takes the security of your personal data seriously. We implement a layered set of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or alteration. No online system can guarantee absolute security, but the measures described below represent industry best practice for an online gaming platform.

• TLS/SSL encryption: All data in transit between your browser or mobile app and the 7u7u7 servers is protected by TLS 1.2 or higher. HTTPS is enforced across all platform endpoints with strict transport security headers.
• AES-256 encryption at rest: Sensitive data stored in our databases — including identity document images, payment reference data, and authentication credentials — is encrypted at rest using AES-256 encryption.
• Password hashing: Account passwords are never stored in plaintext. Passwords are hashed using a strong one-way hashing algorithm with per-user salting. Even 7u7u7 staff cannot retrieve your password — only a reset is possible.
• Access controls: Access to personal data within the 7u7u7 organisation is strictly role-based. Only staff whose job function requires access to personal data are granted it, and all access is logged and auditable.
• Real-time intrusion detection: Our infrastructure is monitored around the clock for signs of unauthorised access attempts, unusual data access patterns, and potential security incidents.
• Regular security audits: The 7u7u7 platform undergoes periodic security assessments to identify and address vulnerabilities before they can be exploited.

What You Can Do to Protect Your Account

Security is a shared responsibility. The following steps will significantly reduce the risk of your 7u7u7 account being compromised:

• Use a strong, unique password for your 7u7u7 account that is not reused on any other site or service.
• Enable two-factor authentication (2FA) if available on your account settings page.
• Never share your login credentials with anyone, including friends or family members.
• Do not access your 7u7u7 account over public or unsecured Wi-Fi networks.
• Report any suspicious activity on your account to our support team immediately.

7u7u7 retains personal data only for as long as it is necessary for the purpose for which it was collected, or for as long as we are legally required to retain it. When data is no longer needed, it is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player.

When you request closure of your 7u7u7 account, your active account profile will be deactivated immediately. Personal data subject to the mandatory retention periods above will be archived in a restricted-access environment for the required period and then permanently deleted. Data not subject to a retention obligation will be deleted within 30 days of account closure.

As a player on the 7u7u7 platform, you have a clearly defined set of rights relating to your personal data. These rights apply regardless of whether your account is active, suspended, or closed. 7u7u7 is committed to honoring these rights promptly and without creating unnecessary barriers.

To exercise any of the rights listed above, contact the 7u7u7 support team by sending a written request to [email protected]. Please include your registered account username and the specific right you wish to exercise. We may need to verify your identity before processing the request to ensure we do not disclose or delete data belonging to the wrong person.

We aim to respond to all privacy rights requests within 30 calendar days. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it before the initial 30-day period expires.

If you have any questions about this Privacy Policy, wish to exercise a privacy right, or have a concern about how 7u7u7 handles your personal data, you can reach us through the following channels. All privacy-related communications should be directed to our Data Protection Officer (DPO), who is responsible for overseeing data protection compliance across the 7u7u7 platform.

Contact Details

Email (plain text — not a clickable link):
[email protected]

Subject line to use for privacy requests:
PRIVACY REQUEST — [Your Username] — [Type of Request]

Support Hours:
24 hours a day, 7 days a week. Average response time for privacy requests: 3–5 business days for initial acknowledgement, up to 30 calendar days for full resolution.

Changes to This Privacy Policy

7u7u7 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players via email to the address associated with their account, and we will update the "Effective Date" shown at the top of this page. Continued use of the 7u7u7 platform after the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms.

We encourage all players to review this Privacy Policy periodically. If you disagree with any changes made to this policy, you should stop using the platform and may request account closure by contacting our support team.